ACCESSIBILITY POLICY
1. ACCESSIBILITY STATEMENT
At Almarin Beauty, we are committed to ensuring that our website, products, and digital services are accessible to all individuals, including those with disabilities. Accessibility is a key part of our mission to create an inclusive shopping experience for everyone.
1.1. Compliance with Standards
We strive to align our website with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which are internationally recognized standards for digital accessibility.
1.2. Equal Access
Our goal is to make sure all users (regardless of ability) can access our information, services, and products. We support assistive technologies such as screen readers, speech recognition
software, and keyboard-only navigation.
1.3. Ongoing Commitment
Accessibility is an ongoing effort. We regularly review our website and content to identify and remove barriers, adapting as standards, technology, and user needs evolve.
1.4. Employee Awareness and Training
Accessibility awareness is part of our broader service commitment. We ensure that our staff and partners are informed about accessibility best practices so that both digital and in-person interactions are as inclusive as possible.
2. MEASURES WE TAKE TO SUPPORT ACCESSIBILITY
2.1. Clear Navigation Structures
We use consistent menus, headings, and layouts to ensure that navigation is predictable and
easy to follow.
2.2. Text Alternatives
We provide descriptive text alternatives (alt text) for non-text content such as images and icons so that assistive technologies can convey meaning accurately.
2.3. Readable and Understandable Content
We avoid unnecessary jargon and maintain plain, straightforward language to make our content accessible to a broad audience.
2.4. Keyboard-Friendly Navigation
Our website supports full navigation using a keyboard for users who cannot operate a mouse.
2.5. Sufficient Color Contrast
We apply adequate contrast ratios between text and background colors to ensure readability for users with visual impairments.
2.6. Accessible Forms and Booking Tools
Forms, booking calculators, and payment systems are designed to be compatible with screen readers and other assistive tools.
2.7. Multi-Browser and Multi-Device Testing
We test our website across multiple browsers and devices to identify and correct accessibility issues before they impact users.
3. SCOPE OF ACCESSIBILITY
Our accessibility commitment at Almarin Beauty applies to the following areas:
3.1. Website and Core Features
The Almarin Beauty website, including product listings, checkout process, account management, and Shopify-powered payment features.
3.2. Product and Service Information
Information provided on our website, including product descriptions, ingredient lists, usage instructions, pricing, return/refund policies, disclaimers, and customer responsibilities.
3.3. Automated Tools and Features
Automated tools such as shopping cart functions, order tracking, subscription management, and promotional modules integrated into our website.
3.4. Third-Party Platforms
Certain services such as payment processing (Shopify Payments, PayPal, etc.), shipping carriers, or external marketing platforms are subject to their own accessibility compliance. However, we carefully select third-party providers with strong accessibility practices to maintain a consistent and inclusive experience wherever possible.
4. CUSTOMER RESPONSIBILITIES
To help us maintain an accessible shopping experience and ensure smooth delivery of our products and services, customers are encouraged to:
4.1. Provide Accurate Information
Submit complete and accurate information during the checkout process, including shipping address, billing details, and any relevant delivery notes. Accurate input helps us process orders correctly and avoid delays or miscommunication.
4.2. Communicate Accessibility Barriers
Promptly notify us if you encounter barriers, errors, or difficulties when using the website (including issues with navigation, screen reader compatibility, checkout forms, or product details). Feedback allows us to improve accessibility features continuously.
4.3. Request Accessibility Accommodations in Advance
Inform us in advance if you require accessibility accommodations related to order fulfillment or delivery, such as:
I. Alternative instructions for reaching your delivery location.
II. Requests for accessible communication formats (e.g., large print, digital receipts).
III. Specific delivery guidance to assist individuals with mobility, sensory, or cognitive impairments.
4.4. Ensure Safe and Accessible Delivery Areas
Take reasonable steps to make sure delivery areas are safe and accessible, such as keeping pathways clear, ensuring adequate lighting, and providing necessary information about building access (e.g., elevators, security gates, or restricted entry codes).
4.5. Provide Contact Availability
Remain reachable by phone, email, or text during the delivery window to assist in resolving last-minute accessibility or entry-related issues.
4.6. Collaborate in Good Faith
Work cooperatively with our support team and delivery partners to resolve accessibility challenges, whether digital (on the website) or physical (during delivery). Accessibility is a shared responsibility, and collaboration helps ensure a positive shopping experience for all.
5. KNOWN LIMITATIONS AND CONTINUOUS IMPROVEMENT
We try to maintain a website and services that meet recognized accessibility standards, but certain areas may not yet be fully accessible.
5.1. Third-Party Tools
Some features (e.g., scheduling calculators, payment processors, or embedded media) rely on third party applications that may not conform to accessibility best practices. We evaluate these regularly and seek alternatives where possible.
5.2. Formatting or Structural Issues
Occasional issues with heading structures, layouts, or updates may affect assistive technology users. We work to identify and correct these promptly.
5.3. Legacy or Archived Documents
Older materials (e.g., PDFs or archived files) may not meet current accessibility standards. Upon request, we will update or replace them to ensure access.
5.4. Visual Media
Complex charts, decorative graphics, or promotional visuals may not always have full alternative descriptions, though we strive to provide them.
5.5. Ongoing Process
Accessibility is continuous. Some gaps may persist due to evolving standards, technical limits, or third party dependencies, but these do not diminish our commitment.
5.6. Commitment to Improvement
We monitor, explore solutions, and welcome feedback from users and experts. Identified barriers are prioritized and addressed in future updates.
6. DISCLAIMER OF WARRANTIES REGARDING ACCESSIBILITY
6.1. Disclaimer of Warranty
We are committed to an accessible and inclusive online environment; however, we cannot guarantee that our website, digital services, or on-site accommodations will be fully accessible to every user at all times.
6.2. General Disclaimer
Accessibility may be affected by factors beyond our control. Some of them have been stated below.
I. Third-Party Services
Portions of the website (e.g., payment processors, scheduling calculators, or plug-ins) rely on external tools we do not fully control.
II. Browser and Device Variability
Differences in operating systems, browsers, or devices may affect accessibility features.
III. Assistive Technology Differences
Performance may vary across screen readers, magnifiers, or voice recognition software.
IV. Technical Limitations
Updates, malfunctions, or coding conflicts may temporarily disrupt accessibility.
V. Content Limitations
Some legacy documents or embedded media may not yet be optimized, though we continue to update these.
By using our website, you acknowledge that while we take reasonable steps to improve accessibility, absolute accessibility cannot be guaranteed.
7. FEEDBACK AND CONTACT INFORMATION
We welcome your feedback on accessibility. If you encounter barriers or need assistance, please contact us at: support@almarinbeauty.com